We are hiring an Operations Supervisor on behalf of a national equipment rental company.
Primary Responsibilities:
As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support.
Responsibilities:
- Support Branch Manager in implementing actions to achieve financial objectives
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Assist the Branch Manager in ensuring compliance with all company policies
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Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions
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Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures
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Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process; drive profitability by monitoring and controlling costs
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May be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others
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Motivate, coach and train personnel
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Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
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Other duties assigned as needed
Requirements:
- High School diploma; Bachelor’s degree preferred
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3+ years of sales and operational experience
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2+ years supervision and leadership experience
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Basic knowledge of the construction rental equipment industry or related
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Strong motivational and leadership skills
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Superior customer service, teamwork and verbal/written communication skills
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Proficient in Microsoft Office (particularly Excel)
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Valid driver’s license with an acceptable record
Application Process
We are currently interviewing candidates for this position. If your experience matches the description above, submit your resume by clicking on the “apply” button below. We will contact all eligible candidates for a face-to-face interview with one of our representatives. If you have any questions about this position, please don’t hesitate to contact us at [email protected].
If your profile does not match this job description, we still encourage you to reach out to one of our representatives, so we can learn about your professional aspirations for future job openings.
Bemana provides recruitment services to companies in the power industry while also helping job seekers advance their careers with companies that share their values. Through a rigorous selection and interviewing process, we are focused on growing companies with employees that are committed to their mission and passionate about their products and services.
Welcome to Bemana and we look forward to getting to know more about you.